Talk to one of our advisers

01502 533000

Beccles

01502 718700

Gorleston

01493 652204

Great Yarmouth

01493 849200

Halesworth

01986 872513

Lowestoft

01502 533000

Norwich

01603 510904

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Holiday Disputes

If your holiday doesn’t go as planned and it is someone else’s fault, Norton Peskett can help you claim compensation or damages.

Holidays don't always turn out to be the relaxing break you've been looking forward to. Flight delays, lost luggage, poor quality or misrepresented accommodation, accidents and food poisoning can ruin a break. After the holiday, knowing if you have a claim, if a breach of contract has occurred, who should be held responsible and what steps you should take may seem as though it is more trouble than it is worth.

Norton Peskett ensure you complain effectively. We explain what procedures you need to follow. We ask lots of questions to make sure we understand all the facts - what was promised and what fell short of the required standard. We understand what you have done so far and plan with you what to do next.

Your options will be explained, as will likely timescales and costs. Once we start work on your claim, we promise to keep in regular contact and to answer any questions you have promptly.

To start the process of claiming for a ruined holiday call us on 01502 533 000.

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Visiting Us

  • Get Direction
    Address:
    148 London Road North
    Lowestoft
    Suffolk
    NR32 1HF

    Tel: 01502 533000
    Fax: 01502 533001
    DX: 41200 LOWESTOFT
    Email: enquire.lowestoft@nortonpeskett.co.uk
    Hours: Mon - Fri 09:00 - 17:00, Sat 09:00 - 12:30
  • Get Direction
    Address:
    141 King Street
    Great Yarmouth
    NR30 2PQ

    Tel: 01493 849200
    Fax: 01493 849201
    DX: 745240 GREAT YARMOUTH 5
    Email: enquire.yarmouth@nortonpeskett.co.uk
    Hours: Mon - Fri 09:00 - 17:00
  • Get Direction
    Address:
    Exchange Square
    Beccles
    Suffolk
    NR34 9HP

    Tel: 01502 718700
    Fax: 01502 718709
    DX: 51450 BECCLES
    Email: enquire.beccles@nortonpeskett.co.uk
    Hours: Mon - Fri 0900 - 13:00, 14:00 - 17:00
  • Get Direction
    Address:
    Old Bank House
    66a Bells Road
    Gorleston
    Norfolk
    NR31 6AF

    Tel: 01493 652204
    Fax: 01493 653462
    DX: 41050 GORLESTON
    Email: enquire.gorleston@nortonpeskett.co.uk
    Hours: Mon - Fri, 09:00 - 17:00
  • Get Direction
    Address:
    52 Thoroughfare
    Halesworth
    Suffolk
    IP19 8AR

    Tel: 01986 872513
    Fax: 01986 875484
    DX: 51202 HALESWORTH
    Email: enquire.halesworth@nortonpeskett.co.uk
    Hours: Mon - Fri 09:00 - 13:00, 14:00 - 17:00
  • Get Direction
    Address:
    23 Cathedral Street
    Norwich
    Norfolk
    NR1 1LU

    Tel: 01603 510904
    DX: 5202 NORWICH
    Email: enquire.norwich@nortonpeskett.co.uk
    Hours: Mon - Fri 09:00 - 12:30, 13:30 - 17:00
Norton Peskett Solicitors